Terms & Conditions
Conexx Privacy Policy
1. This Website and Online Portal is operated by Conexx hereafter referred to as the Company.
2. The following Terms and Conditions govern the access, interaction, engagement, use of the website and apply to all services,
contents and transactions carried out with the Company. By using the website, you accept and agree to the following terms and our Privacy Policy which can be viewed at [web address].
3. By using the website, you consent for your information to be used by the Company in compliance with the Privacy Policy.
4. The Online Portal is operated by the Company. Customer service requests will be recorded and actioned by the Company through the Online Portal. All service transactions will be exclusively via the Online Portal and all authorised users will be provided appropriate access.
5. These terms and condition are governed by the laws of Australia and the state of Victoria.
6. The Company provides an out sourced facilities management and procurement services to its customers. Services include sourcing of suppliers and vendors, management and co-ordination of contractors for building and general maintenance, project management and professional services
7. The Company will use its Online Portal to manage, oversee and allocate all the services to its customers. All Customers and Suppliers will be provided appropriate access to the Online Portal for the purposes of providing the services
8. Website Visitors
8.1. Website visitors may not use the Company’s website to post, transmit or distribute illegal, copyright protected and inappropriate materials or to make inappropriate and illegal comments or use the Company’s website for mass mail outs of unsolicited materials.
8.2. Website visitors will have access to information of general nature available to the public and any sensitive information and data pertaining to customers and suppliers will be secured by use of access control tools
9. Customer
9.1. Customers of the Company that engage the Company to manage and provide the described services will be provided with authorised access codes to login to sections of the website that is secure from general public.
10. Suppliers
10.1.Suppliers of the Company are registered businesses or organisations that provide designated goods or services. The term supplier includes contractors, sub-contractors, professional services firms that are engaged by the Company to provide the services.
10.2. Suppliers will be provided with authorised access codes to login to sections of the website that is secure from general public.
11. When required by applicable law, services executed through the Company will be reported to local or foreign regulating or law authorities. The Company will cooperate with any law enforcement agencies of any government in the prosecution of illegal activities to the fullest extent permitted by applicable law.
12. The Company may amend these Terms and Conditions at any time by posting the amended terms on the Company’s website, and all amended terms shall be effective immediately after they are posted on the website.
13. Privacy
13.1. Please refer to the Company’s Privacy Policy for information concerning the Company’s use of all personal information.
13.2. By using the Company’s services, you acknowledge that you have read and accepted the Privacy Policy.
13.3. The Privacy Policy may be changed as needed by the Company. Any change will be communicated to all registered users.
14. Online Portal Security
14.1. All Authorised Users must create an account on the Company’s Online Portal. The Users will need to follow the sign up process as stated on the Online Portal in which the Users will be provided with an automatic generated account verification email with a one-time password to complete the set-up of the account. The customer or the supplier will be obliged to create and maintain a password for the protection of the account.
14.2. The Users are recommended to change the password to one that is personally chosen as soon as possible.
14.3. The Users are responsible for keeping the account email and the password confidential and is responsible for all activity that occurs under the customer’s account.
15. Indemnity, Limitations and Disclaimer
15.1. Use of the website and any contents or items and information obtained through the website is at your own risk. The information and content on the website is for general information purposes only and provided without any warranties express or implied to the accuracy or reliability
15.2. The Company reserves the right to refuse or limit access to the website and Online Portal at any point in time to protect the interests of the Company.
15.3. The Company reserves the right to refuse providing any services to the customer at any point in time to protect the interests of the Company.
15.4. The Customer or any party on behalf of whom the customer may have used the services of the Company, irrevocably and unconditionally indemnifies the Company
against any loss, cost, expense, claim or suit suffered or incurred or payable by the Company arising directly or indirectly as a result of:15.4.1.Any false or misleading statement of fact or any omission made the customer in connection with the use of the Company’s products and services.
15.4.2.Any fraud or negligence by the customer.
15.4.3.Any material breach by the customer of its obligation under this agreement.
15.4.4.Customer’s negligence or wilful misconduct. 15.4.5.Customer violating any law.
15.4.6.Any unauthorised use of the customer’s account, due but not limited to the password for the websites account being stolen from the customer.
15.4.7.The customer being affected by any phishing or other identity or information theft attempts by public users of Internet. The Company will never send out any email that requests the customer’s passwords and the Company will also never send out emails that will contain links to websites that may request any information of the customer including but not limited to the customer password.
15.4.8.The use of services linked from the Company’s Online Portal that is not the Company’s services.
15.4.9.Any processing delays, or the consequences of any processing delays, which may occur in any circumstance, whether beyond the Company’s reasonable control, or otherwise.
15.4.10.Any loss of data, loss of business, loss of profit, or any other direct, indirect, special or consequential damage, in each case whether arising from negligence, breach of contract, breach of statutory duty or otherwise which is in any way connected with or arises out of customers use of the Company’s services.
15.4.11.Any delay in the service provided by the Company or the supplier due to but not limited to internet access being unavailable to the Company or to the supplier or to the customer.
15.5. To the maximum extent permitted by law, the Company and its suppliers shall not be liable for any damages due to the Company’s services, caused by negligence on the part of their employees or agents or otherwise.
15.6. The customer agrees to not use the Company’s services or Online Portal by any automated means including but not limited to a computer program. The use of the Online Portal or services is to be done by physical manual means except where permitted by the Company and used through special security keys that will be provided by the Company.
15.7. The Company’s website may contain links to other services including but not limited to websites. Any such links do not constitute an endorsement by or association with the Company or any of its suppliers to any third party resources or their contents. The Company does not have any rights on such services and the customer should direct any concerns
on the linked services to the owner and administrator of the services.
16. Force Majeure – Neither party shall be liable for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the service, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, strikes, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the Company’s control.
17. Future disclosures
17.1. The Company will use the primary email address provided by the customer during registration for
delivery of all future disclosures.17.2. The customer agrees to accept without limitations all subsequent disclosures including but not limited to disclosures required under any law.
18. Intellectual property
18.1. The Company’s Online Portal and service with its contents, are all intellectual property owned by or used by under the Company, its suppliers or partners and all rights, titles and all interests shall remain the property of the Company, its suppliers or partners.
19. Severability
If any part of these Terms and Conditions for any reason are found to be unenforceable, that part will be severed and all remaining parts of these Terms and Conditions will remain valid and enforceable.